How to effectively onboard new app users with email
Onboarding emails are sent as soon as a consumer subscribes to your service or purchases a product. In order for new clients to get the most value out of the platform, especially during the trial time, onboarding emails should familiarise them with the platform’s interface, essential features, and capabilities. In general, onboarding emails encourage users to stick around and use your services by ensuring they have the best possible customer experience.
App onboarding plays a crucial role in app engagement since it enhances the user experience, simplifies the benefits and capabilities of the app, and increases the probability that users will use it again. A successful onboarding process can also foster user loyalty and trust, which can enhance engagement and boost app reviews and ratings. The most effective way to interact with users of your app throughout their journey is through email. Let’s talk about the best strategies for integrating email into the app onboarding process.
Accentuate your value proposition
Many apps make the error of highlighting the features and extras that are part of their app rather than demonstrating how the software may improve the user’s life. People are more interested in the potential applications of features than the characteristics themselves. The value of your app should always come first. While exciting features and amazing functionality are crucial, demonstrating to them your value proposition, for example, will win their loyalty over time.
Generating an Effective First Impression
Start the user’s journey off right with a strong welcome email that underlines that choosing your app was, in fact, the best long-term decision. It should also remind users of why they picked your app and reassure them that you will be able to exceed all of their expectations. Your user would be in the perfect frame of mind to interact with the welcome email and would be extremely receptive to how you establish the atmosphere. Encourage optimism and positive thinking, foster positive involvement, and make your company active and receptive.
Ask only for the details you require
The optimal user experience and value are often only possible with apps that have access to data or messaging permissions. You’ll need to use permission requests to ask users to give your app permission to view this data. Ask for access if particular data is necessary for an app’s core functions. However, it’s crucial to avoid flooding users with requests for permission at the beginning of the app onboarding process. Asking users for only the most necessary permissions up front will help you avoid making them uneasy. Make sure consumers understand exactly why you need access to particular parts of their mobile devices and why it’s necessary for them to utilise your app effectively.
Create a simple sign-up process
You should always make the signup process quick, easy, and straightforward because it can frequently act as an obstacle to app uptake. Give users the opportunity to log into your app using their social accounts, such as Facebook, Twitter, or Google accounts, whenever it’s possible. Social alternatives not only offer a one- or two-click sign-in option, but they can also increase a user’s confidence.
Obtaining to better understand your user
Send a targeted email to any new users who are having trouble profiling (who have subscribed but have not gone through the entire process) and ask them for further information so that you can advance the onboarding process. Identify the required fields, and don’t forget to include a user benefit for each. Utilise the opportunity to discover more about the user during onboarding. Encourage the user to complete the profile by offering end-user benefits; having a thorough user profile and being aware of its benefits can be helpful not just during the customer onboarding process but also beyond.
Drives user Engagement
One of the key benefits of onboarding an app is the potential to boost user engagement. As they begin a guided tour of the app, users become aware of how the software functions and how they may utilise it to the fullest. If customers go through a smooth onboarding process that introduces the app’s design, functionality, and navigation, they may feel more at ease using it. Since users have a tendency to explore the app’s features and stay with it over time, this can increase user engagement. Additionally, a strong onboarding procedure can foster user loyalty and help acquire their trust, both of which boost customer engagement and long-term achievement.
Finish with a call to action
Think about having a clear call-to-action at the end of your onboarding process so that users know what to do next. Users who become actively involved with your app are more likely to become engaged users who are enthusiastic about it.
Your onboarding campaign’s emails must all be focused on a single goal. Avoid confusing users with unnecessary information, refrain from stating the obvious, and avoid pressuring them. Use the appropriate tone in your emails and keep them light and engaging. Create a well-planned email series to maintain the user’s interest throughout the onboarding process.
Avoid these 8 common email subject line mistakes
Subject lines can decide the success or failure of an email marketing campaign. The subject line is frequently the prospect’s initial exposure to your company or a fresh marketing initiative. It should communicate your brand’s personality, make a promise of value, and encourage people to open and read your email. In the following article, we’ll take a look at eight common subject line mistakes to help you boost the probability that your emails will be opened. Well, nothing in the world can ensure openings, but avoiding such mistakes can stop you from losing consumers for entirely preventable causes.
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Making use of special characters
Using special characters in your subject line could result in your email being categorised as spam, despite the fact that some marketers claim success with them. There is enough proof that these characters have the potential to get your email removed or marked as spam that it is worth the risk. If you feel you must use certain characters, save them for the email body. Examples include $, #, @, &, and others. If you must incorporate them, do so with caution for the greatest outcomes.
Omitting to say “Thank You”
According to studies, using Thank You in your subject line significantly raises the open rate. Everyone enjoys being acknowledged, so using those two words in your subject line can help you get more opens. Test your subject lines with and without “thank you” using an A/B test, then compare the outcomes.
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Using one word for the subject line
While keeping your subject line brief is a good idea, reducing it to a single word is pushing the envelope of efficiency. The majority of individuals won’t reply to a subject line that just says “Important.” Nothing could possibly be deemed important. They won’t likely open one labelled “Survey” because you haven’t given them a reason to even bother with one, and “Hello” will get you sent directly to the trash folder or reported. Subject lines that are only one word appear unproductive, unorganised, and spammy. Additionally, employing a few extra words allows you to be more original and connect with the reader’s demands.
Not being personalised
Nobody wants to feel like they are just one of many people receiving an impersonal email blitz. Everyone wants to feel unique. You should address your subscribers as though you were speaking personally to them when crafting the best email subject lines. According to research, emails with customised subject lines are 22% more likely to be opened. You can enhance the chance that they’ll open your email by using just their first name and a “loyalty” status.
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Inappropriate subject lines
Customers already receive a tonne of emails, so attempting to lure them into opening yours with a misleading subject line will simply result in your email being deleted or marked as spam, which will turn off your potential customer. What the reader can anticipate from your email should be expressly stated in the subject line. Red flags include employing fear-based language like “your account status” or “you lost it,” as well as using “RE:” as a topic when you haven’t already spoken to the recipient.
Having no sense of urgency
To compel your subscriber to open your email, it’s critical to portray a sense of urgency. One tried-and-true technique is to include phrases like “this week only” or “for a limited time only.” Additionally, you can experiment with phrases like “last chance,” “early bird special,” or “extended offer” to see how they work for you.
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Using all caps in the subject line
Although it’s good to be enthusiastic about your products or services, you don’t need to scream at your clients in order to catch their attention. Your subject line will read harsh if it is written in all caps, which is exactly what you are doing. You want the initial experience a prospect has with your brand to be positive. In addition to coming across as shouty when you use caps in your subject line, this type of writing frequently sets off spam filters.
Not Optimising for Mobile
According to numerous research and studies, over 60 to 80% of emails get opened on mobile devices. Due to the smaller size of mobile screens, it is important to make the subject line completely visible. In addition, when read on mobile devices, symbols and other special characters in your subject line that contain HTML codes shouldn’t appear as junk. To make sure that your subject line won’t look like unusual letters, numbers, or other confusing symbols when read on a mobile device, preview your email before sending it on all channels.
Subject lines are your company’s first point of contact with prospective customers, and when used properly, they can ensure a successful, lucrative email marketing campaign.
9 Email Newsletter Ideas to Keep Your Subscribers Interacted
An email newsletter is a periodic email that is distributed to a list of subscribers who have chosen to receive news, offers, or other content from a certain person or business. Email newsletters are typically sent out daily, weekly, or monthly. They contain a variety of newsletter ideas, including news, articles, advertisements, notices of upcoming events, and other updates pertaining to the subject of interest. They aid in fostering relationships with subscribers, disseminating knowledge about goods and services, advancing a brand, and engaging an audience. Let’s talk about 9 interesting mailing concepts you may utilise to improve your email marketing approach.
Make your newsletter mobile-friendly
The days of most individuals using their laptops or computers to check their email are long gone. Our smartphones today can assist us with nearly anything. These days, people use their phones to read emails, arrange rides, pay rent, and buy meals. As a result, you must make your newsletter mobile-friendly so that it can be viewed on a smartphone, tablet, or other portable gadget.
Offers and Discounts
One of the most popular sorts of material to add to email newsletters is offers and discounts. Offering a unique or time-limited deal in your newsletters is an excellent way to entice readers to sign up if you’re looking to create leads and actively urge them to join your mailing list. Discount codes and price reductions on particular products are only a couple of the promotions you might provide. Even better, you could turn your newsletter into a game by inserting a wheel of fortune that subscribers can spin to see what offer they will receive.
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Share your YouTube content
Have you created a YouTube channel for your company? If so, begin including links to your YouTube videos in your newsletter. Videos have great engagement. In fact, including a video in an email can raise open rates by 6 to 10%! It’s vital to keep in mind that your YouTube video is unlikely to always play directly inside of an email. The technical prerequisites are not met by email programmes like Gmail, Outlook, and others. Therefore, it’s ideal to include a static image of your YouTube video along with a “play button” over the top and connect the image to your YouTube video. The YouTube video will start in this manner when viewers click the play button on the image.
Infographics are a fantastic addition to any newsletter. Infographics are very visually appealing and make it simple for readers to understand complex information. They are thus ideally suited to an email format. The benefit of infographics is that virtually anything can be transformed into one. Infographics are an excellent way to convey information, such as the most recent sales numbers or more details about the mission and objectives of your brand, to readers.
Announcements of new products
Your target market has to be excited before a new product is released. Sending them a new product launch newsletter is one way to achieve this. You can let your readers know in the newsletter when your new product will be published. Your subscribers will wait in line to buy your new product on launch day after hearing about it in a newsletter that generates excitement.
Refer a Friend Campaign
Another excellent referral programme concept is to urge your devoted subscribers to tell their friends and family about your company. Your subscribers can tell their connections to forward the email to them. After that, you can offer the original subscriber a special deal if someone joins your email list. This is a fantastic approach to expanding your email list and reaching out to fresh, prospective clients for your company.
User-generated content (UGC), like customer stories, is a potent tool you may use to close the disparity between you and your customers, especially those who haven’t fully embraced your product. In marketing circles, user-generated content has long been the craze. User-generated content tends to be more trustworthy than content produced by brands because readers are aware of and realise that there are no promotional strategies involved. Give your clients a voice by including them in your newsletters. Your campaigns will greatly benefit from this kind of newsletter content idea.
A newsletter announcing upcoming events is another option. Whether you’re hosting live events or online webinars, your email list should be alerted of forthcoming events so people can make travel arrangements to attend. As a result, readers find it simpler to attend the activities they are most interested in and are better able to focus their attention.
Reports and Case Studies
People adore finding out how others got the outcomes they themselves are aiming for. Case studies are especially useful in this situation. Write case studies (or reports) about clients who have used your product or service effectively. Keep meticulous records on the difficulty, the procedure, and the outcomes. Create a case study out of everything and distribute it as a newsletter to your readers.